Terms and conditions

All Day Holiday Recreational Program

Terms & conditions

The Sydney Olympic Park Aquatic Centre is an organisation that respects and is considerate of the individual’s right to privacy. The individual details required on this form will be used for administration purposes related to the facility or service for which it is being completed and for communicating information to you from the Centre regarding any of the Centres’ facilities, programs, services or promotions that are deemed appropriate to your interests and needs and which may enhance your use of the Centre. The Sydney Olympic Park Aquatic Centre will not make this information available to any third party unless it is necessary as part of the provision of this product or service. By agreeing to these terms and conditions you are providing the Centre with consent to use your individual details for such purposes. Full details of the Centres’ Privacy Policy.

I hereby give consent for my child/children to attend the Aquatic Centre Holiday Activities Program. I understand that it is my responsibility to fully and adequately enquire of and to disclose to Aquatic Centre staff and/or any other authorised person, any circumstances which could affect my child's safety or any activities I do not wish my child to participate in. I understand that activities may take place within the Aquatic Centre and at other sites within the Sydney Olympic Park precinct. I also understand that some activities involve a risk of personal injury and/or property damage. I understand that Aquatic Centre will not be responsible for any accident/loss or injury suffered by my child/children during the course of activity. I hereby authorise the staff at the Aquatic Centre to organise medical or hospital treatment as they see necessary, at my expense.

Drop Off & Pick Up

Parent/guardians must accompany children into the Centre and sign their children in and out of the Holiday Recreational Program at the activity room between the drop off times of 8 am – 9 am and pick-up times of 4 pm - 5 pm. Participants will not be released or accepted into or from instructors care until the nominated parent/guardian has signed them in and/or out. A child will not be released from our duty of care if the guardian/carer picking up the child is not registered on our enrolment form. Due to staffing requirements, children that remain after the collection time of 5 pm will be charged a late fee of $10 per quarter.

Media Release

Agreeing to the terms and conditions allows us to the use of images of your son/daughter participating in the Holiday Recreational Program at the Aquatic Centre for the purpose of promotional material. You hereby waive any right to a fee for the use of these images and understand that the Aquatic Centre, Athletic Centre, Sports Centre and Archery Centre will have the right to distribute the said items at their discretion.
Please advise staff if you do not adhere to the above media release terms & conditions.

Activities

Ranges of different activities are offered to cater for all ages. Children are expected to participate in the wide variety of activities made available in order to maximise the effectiveness of the program. A detailed itinerary is made available for parents to view an outline of each day. Please be advised that these activities are subject to change without notice.

Food & Drink

All children are required to have a water bottle every day. Although there are facilities in the centre to purchase food, children will not be permitted to use the facilities. Children are prohibited from purchasing anything from the vending machine during vacation care hours. Parents must pack enough for morning tea, afternoon tea, lunch and refreshments for the day.

Clothing

Children must bring appropriate clothing to the program. This includes hat, enclosed shoes, suitable clothing for sporting activities and recognised swimwear. The Aquatic Centre incorporates a no hat, no play policy. Any child attending program that does not have the appropriate headwear, clothing or footwear will not be able to participate in the centres activities.

Cancellation Policy

Credits are only considered for students who have incurred the following:

  • Major illnesses/injury, COVID or hospitalisation
  • Moving house or relocation (out of the 10km area)
  • Credits will not be granted for holidays
  • Credits are calculated from the date the swim school office was notified of the cancellation.
  • Application for credit need to be submitted by the end of the holiday program. 
  • Credit – money will be credited to you to use for future programs.

To apply for credit

  • An application for credit form must be completed 
  • The following needs to be returned with the form: 
    • Letter outlining the reason for the application and the number of sessions missed (Attention letter: Aquatic Programs Supervisor). 
    • Doctor’s certificate – required for all medical considerations, dates need to reflect number of sessions missed. 
    • Receipts
  • The Aquatic Programs Supervisor will approve each credit application and send a letter of confirmation.
  • Refunds will not be granted for cancellations.

Approval notification

Once your credit has been reviewed, a letter will be sent outlining the amount of credit the swim school is holding. To make future bookings you will need to contact the swim school to go through available options. There is no guarantee of a future preferred position in any program.